TERMS & CONDITIONS

Welcome to Healthy Sweets UK Ltd. By using our website or placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General

This website is operated by Healthy Sweets UK Ltd. Throughout the site, the terms “we,” “us,” and “our” refer to Healthy Sweets UK Ltd. By using this site, you agree to these Terms & Conditions.

2. Products

All products displayed are subject to availability. We reserve the right to modify or discontinue any item at any time without prior notice. All descriptions, images, and prices are accurate to the best of our knowledge.

3. Pricing

Prices are listed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time. Prices at checkout are final and include any applicable discounts.

4. Payment

We accept payments via secure methods provided on our checkout page. All payments must be completed before dispatch.

5. Shipping

Orders are processed within 1–3 working days and shipped to the UK. Delivery times may vary but we aim to dispatch as quickly as possible. Full shipping information is available on our Shipping page.

6. Intellectual Property

All content on this site (text, graphics, logos, product descriptions, etc.) is the property of Healthy Sweets UK Ltd and is protected by copyright and trademark laws.

7. Limitation of Liability

We do not accept responsibility for any loss or damage caused by the use or misuse of our products or website. This does not affect your statutory rights.

8. Changes to Terms

We may revise these Terms & Conditions at any time. Please check this page regularly for updates.

🔄 RETURNS & REFUNDS POLICY

At Healthy Sweets UK Ltd, customer satisfaction is our top priority. Please read our returns and refunds policy carefully.

1. Perishable Goods

Due to the nature of our products (food items), we do not accept returns unless the item is defective or damaged upon arrival.

2. Damaged or Faulty Items

If your order arrives damaged or defective:

• Contact us at healthysweetsuk@gmail.com within 48 hours of receiving the product.

• Include photos of the item and packaging.

• We will review the case and, if approved, offer a replacement or full refund.

3. Refunds

If a refund is issued, it will be processed to your original method of payment within 3–5 business days.

4. Order Issues

For incorrect or missing items, please notify us within 48 hours of delivery so we can resolve the issue promptly.

5. Cancellations

Orders can be cancelled before dispatch. If your order has already been shipped, we are unable to cancel it.

Contact Us

If you have questions regarding our Terms or Returns Policy, please contact us at:

Email: healthysweetsuk@gmail.com
Phone: 02085919253
Address: 26-32 Abbey road, London, Barking, IG11 7BE